Scheduled appointments only, no walk-ins. Availability subject to change.

For Appointments call or text 315-567-9948 or email trishdilallo@skincaretherapy.net

Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice, you will be charged 25% of your appointment. This amount must be paid prior to your next scheduled appointment. This fee is waived for illnesses or emergencies. Please don't keep your appointment if you are sick or have been exposed to an illness. If you arrive ill, you will be sent home and responsible for the full cost of your scheduled treatment.

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged 50% of the missed appointment. This amount must be paid prior to booking another appointment. A 50% non-refundable deposit may also be required for the next appointment.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

We look forward to having you as a client!

Trish DiLallo, Licensed Esthetician
35 Gaylord St., Auburn, NY
Facial Treatments, Waxing, Retail Products
315.567.9948
trishdilallo@skincaretherapy.net